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Dear Parents, 

Please click here to view the Parent letter for Home Based Learning (HBL) from 8th April to 4th May 

As each class’s Time Table is customised by the respective Subject Teachers the Time Table will be posted on Parent Gateway (PG) by latest 7.30 a.m. on Monday morning of that week. 

E.g. for Week 5 (20th to 24th April), the timetable will be posted by your child’s Form Teacher by latest 7.30 a.m. on Monday morning 20th April.

For any clarifications, please contact your child’s Form Teacher through email, (click here – for Form Teachers), Parent Gateway (PG) or call the General Office . 


Having Problems Logging In?

For common login issues, you may refer to the login troubleshooting tips.

Need Further Assistance?

We are happy to answer your queries on SLS through the contact details listed below.

Operating Hours and Contact Details

Mondays ― Fridays:
4:00 pm ― 9:00 pm (School Days)
9:00 am ― 9:00 pm (School Holidays)
9:00 am ― 3:00 pm
*Closed on Sundays & Public Holidays

Email: helpdesk@sls.ufinity.comTel: (65) 6702 6513

Note: If you are a student, the helpdesk will need to verify your identity using the security questions that you have set up when your account was first activated.

You can also approach your school-based helpline or Subject Teacher for help.

School-Based Helpline

Tel: 8533 8145 (West Grove Primary School)

Operating Hours: 7.30 a.m. to 1.30 p.m on Monday to Friday. 

FAQs for COVID-19 from MOE website:


MOE Parent Kit: https://www.moe.gov.sg/parentkit

Click here to the direct link: https://www.moe.gov.sg/docs/default-source/document/parent-kit-on-home-based-learning/resource-kit---hbl-(part-1).pdf

In this issue of Parent Kit, we address your top concerns about Home-Based Learning (HBL), and provide tips on how you can support your child’s learning from home.

Click here to the direct link: https://www.moe.gov.sg/docs/default-source/document/parent-kit-on-home-based-learning/resource-kit---hbl-(part-2).pdf

In this issue of Parent Kit, we explain what Full Home-Based Learning (HBL) is, and provide tips on how you can support your children to establish a new normal during this period. Remember to stay home, stay safe, and help your children stay curious!


Click here to the direct link: https://www.moe.gov.sg/docs/default-source/document/parent-kit-on-home-based-learning/resource-kit---hbl-(part-3).pdf

We know that working from home and supervising your children for Home-based Learning (HBL) can be tough.

This issue of Parent Kit includes resources to help you adjust to working from home and HBL, and provides tips on how you can care for your child’s physical and cyber well-being during the HBL period.